Last updated: September 29, 2026 · Version 1.1
These Terms of Service govern access to and use of the Attendae platform, available at attendae.com and attendae.app.
The Attendae service is operated by:
Attendae is a software-as-a-service (SaaS) platform for attendance management using dynamic rotating QR codes, geolocation, and verifiable participation certificates, designed for educational institutions, training centers, and event organizers.
Accessing or using the Platform constitutes full and unconditional acceptance of these Terms of Service, as well as the Privacy Policy, Acceptable Use Policy, Refund Policy, Security Policy, and SLA, all of which form an integral part of this document.
If you do not accept these terms, you must refrain from using the Platform. By creating an account on behalf of an Institution, the person registering declares they have sufficient authority to bind the Institution to these terms.
Attendae is a technology platform for managing attendance at in-person or hybrid educational events and training sessions. Core features include:
Attendae does not operate on fixed plans by event size or on monthly subscriptions. The service is activated through a one-time service fee per event and, at closing, a variable charge based on the certificates actually issued — the full model, its components, and billing terms are described in Section 5 (Plans and payments) of this document. Current pricing — including discounted pilot pricing for the first cohort of institutions — is always published at attendae.com/pricing and may be modified with prior notice. A per-event license unlocks features for that specific event only and does not extend to other events on the same account.
Using the service requires creating an account with truthful, complete, and up-to-date information about the Institution and the responsible Administrator. Users must keep this information current for the duration of their relationship with Attendae.
Each Institution must maintain a single active account on Attendae. Creating multiple accounts for the same Institution to exploit plan features, evade suspensions, or any other unauthorized purpose is not permitted.
The Administrator is responsible for maintaining the confidentiality of their access credentials and all activity occurring on their account. Any unauthorized use must be reported immediately to soporte@attendae.com. Attendae is not liable for damages resulting from failure to meet this obligation.
Attendae may require additional documentation to verify the identity and legitimacy of the Institution before activating certificate issuance. Unverified institutions may use the attendance module but will have limited certificate issuance functionality.
This section unambiguously establishes the permitted and prohibited uses of the Platform. Attendae is a tool for real attendance control and issuing proof of actual participation; any use that diverts from this purpose is expressly prohibited.
Violating any of these provisions may result in immediate account suspension without refund, invalidation of fraudulently issued certificates, and reporting to competent authorities when there is reasonable presumption of criminal conduct.
For a more detailed description, see the Acceptable Use Policy.
Payments on Attendae are processed securely through Stripe, a payment processor operating under PCI DSS standards. Attendae does not store complete credit or debit card data on its servers.
Attendae does not operate on a recurring subscription basis. Each event is paid for independently, through two components:
By paying the initial service fee for an event, the User expressly authorizes Attendae to retain the payment method used (through Stripe) to carry out, without a new authorization or manual action, the corresponding variable charge once the event closes. This is a necessary condition of the pay-per-event model: the final cost depends on certificates that have not yet been issued at the time the initial fee is paid, so it cannot be charged in advance.
For details on what data is retained and how it is processed, see Section 2.3 of the Privacy Policy.
The Institution may purchase certificate credit packages in advance. Purchased credits do not expire, accumulate in the institutional account, and are non-transferable between different accounts. They are automatically applied before any variable charge at event close.
The full refund policy is in the Refund Policy document, framed under Mexico's Federal Consumer Protection Law (PROFECO). In summary:
All intellectual property rights in the Attendae Platform — including without limitation the source code, visual design, trademarks, logos, system architecture, and documentation — are the exclusive property of Cristian Jesus Torres Pacheco and are protected by Mexican and international copyright and industrial property law.
Users retain all rights to content they upload to the Platform (institution logos, participant lists, proprietary documents). By uploading such content, Users grant Attendae a limited, non-exclusive, royalty-free license to use that content solely to the extent necessary to provide the service.
Reproduction, copying, distribution, modification, or reverse engineering of any component of the Platform without prior written authorization is prohibited.
The User is solely responsible for the accuracy of content uploaded to the Platform, the legitimacy of events created, and the accuracy of registered participant data. Attendae assumes no liability for how Users employ the service or for the content they generate.
Attendae does not guarantee uninterrupted 24/7 service availability. Planned maintenance will be notified at least 24 hours in advance. Attendae is not liable for damages resulting from service interruptions caused by factors outside its reasonable control, including client-side connectivity failures, third-party service interruptions (hosting, DNS), or force majeure. See the SLA for availability targets and response times.
Attendae is not liable for direct, indirect, incidental, or consequential damages arising from fraudulent or non-compliant use by Users, nor for decisions made by third parties (employers, academic institutions, authorities) based on certificates issued through the Platform.
The User (Institution) agrees to indemnify, defend, and hold harmless Attendae (Cristian Jesus Torres Pacheco), its collaborators, providers, and licensors against any claim, demand, penalty, fine, damage, cost, or expense (including reasonable attorney's fees) arising from:
This indemnification obligation survives the termination or cancellation of the service agreement.
Attendae reserves the right to modify these Terms of Service at any time. Modifications take effect 15 calendar days after publication on this page.
For material modifications affecting User rights, Attendae will notify by email at least 30 days in advance to the registered institutional email address.
Continued use of the service after the notice period implies acceptance of the modified terms. If you disagree with the changes, you may request account cancellation before they take effect.
These Terms of Service are governed exclusively by the laws of the United Mexican States, including:
For resolution of any dispute arising from use of the Platform, the parties agree to submit to the jurisdiction of the competent courts in the city of Morelia, Michoacán de Ocampo, Mexico, expressly waiving any other jurisdiction that may apply based on their current or future domicile.
Attendae operates under current Mexican law. Users domiciled outside Mexico who use the service accept that the contractual relationship is governed entirely by Mexican law and that any dispute will be resolved in the courts of Morelia, Michoacán.
For inquiries about these Terms of Service or to exercise any rights established herein:
Response time for legal inquiries: maximum 10 business days.